Frequently Asked Questions


How much does a system cost? +
Since every business has different needs and requirements, we would be happy to
visit with you and give you a ballpark estimate over the telephone.
What does Total Information Solutions do? +
We're your retail technology partner. We live and work in the same community as you do, providing face-to-face service and support. Growing your business is our priority, and we provide a complete retail management solution.
What is an omnichannel retail strategy? +
Omnichannel retail is the future of commerce. It means meeting people on all channels where they are shopping and buying, whether it's in a physical store, online store, or on social media. It also means connecting all these channels to keep customers moving around within your brand's ecosystem. Onmichannel retail strategy means providing an experience that gives shoppers what they want, when they want it.
Why should I consider Counterpoint for my business? +
Counterpoint is a mature software that has been around since 1991, with virtually unlimited reports, intuitive interface and customizable settings. You can work with most bank card processors.
What does my business need digital marketing and SEO? +
If your business does not have an online presence you are denying yourself from the opportunity of being found by billions of users each day. However, simply being on the internet is not enough, Search Engine Optimization and an effective digital marketing strategy is vital to being found online by potential customers, and converting these potential customers into buyers.
What is Total Information Solution's support like? +
Total Information Solutions provides a partner for your business. Talk to a real person every time you call and get helpful and patient support.
How Does Total Information Solutions build ROI for your business? +
There are many ways that Total Information Solutions helps build ROI for retail businesses. We help reduce internal theft, control inventory and increase marketing efforts. We also eliminate pricing, taxing and addition errors, offer integrated credit card terminals and integrated gift cards. Your business is given the flexibilty of selling anywhere and selling online. We also help elimiate "walk outs" from your store and "bounces" from your website. Automated purchasing allows for efficient long-term purchasing.